Privacy Policy

Last updated January 10, 2025

Introduction

Neurofy provides personalized cognitive care using AI. This Privacy Policy outlines how we handle personal data, including collection, use, sharing, and your rights. We update this policy regularly to reflect our data practices.

Data Protection Officer

Neurofy has appointed an internal data protection officer to oversee data privacy practices. If you have questions, concerns, or would like to exercise your rights, please email us at neurofy123@gmail.com or call 832-758-6770.

How We Collect and Use Your Information

We collect personal information such as your name, email, and interactions with our platform. We use this to provide our services and improve your experience. We do not sell your data and only share it with trusted service providers like Supabase and Vercel who support our infrastructure.

Use of the Neurofy Website

We collect browser-level data such as IP address, browser type, and usage analytics. This helps us understand user behavior and improve our site and services. These logs are used solely for analytics and operational performance.

Use of Neurofy Services

Our services are built on secure platforms, including Supabase and Vercel. When you interact with our tools (such as chat or journal features), data may be temporarily stored and analyzed to enhance personalization and care quality.

Sharing Information with Third Parties

Your personal data may be stored in U.S.-based cloud infrastructure. We share data only when necessary to provide our services or when legally required. Our third-party processors include: Supabase, Vercel, OpenAI, and Google.

Transferring Personal Data to the U.S.

All data collected by Neurofy is stored and processed in the United States. By using our services, you consent to this transfer. We apply industry-standard safeguards to ensure your data is handled responsibly.

Data Subject Rights

You have rights under privacy laws including GDPR and CCPA. These include the right to access, correct, delete, or restrict processing of your data. To exercise these rights, email us at neurofy123@gmail.com.

Security of Your Information

We use encryption, access control, and secure infrastructure to protect your data. While no system is 100% secure, we follow best practices to minimize risks and protect your privacy.

Data Storage and Retention

Your data is stored securely on our cloud providers. We retain it as long as needed for service delivery, compliance, and internal analysis. You may request deletion at any time by contacting us.

Children's Data

Neurofy does not knowingly collect or process data from children under 13. If we become aware that a child has submitted personal information, we will delete it promptly.

Questions or Concerns

If you have questions, concerns, or complaints about this policy or how we handle data, please contact us at neurofy123@gmail.com or call 832-758-6770.